I have 36 students doing a project using information from TripAdvisor and 3 different students have reported that while they were reading customer comments the rank of the hotel changed. I one case the hotel fell 5 places. Just how can that be?
I have 36 students doing a project using information from TripAdvisor and 3 different students have reported that while they were reading customer comments the rank of the hotel changed. I one case the hotel fell 5 places. Just how can that be?
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David Wood DBAHospitality Business Coach Archives
March 2013
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