80% of business people expect a reply from an email within 3 days! No one expects an email enquiry to take over a week to get answered, yet my research, together with the MBA Marketing students of Les Roches in Switzerland ,show that nearly 80% of email enquiries to business web sites go unanswered.
What's your experience of using email to enquire about products?
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David Wood DBAHospitality Business Coach Archives
March 2013
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